Plexus Calls: Learning from Catastrophes

Archived Calls

Apr 9 2010

Description:

PlexusCalls
Friday, April 9, 2010
1-2 PM Eastern Time

Learning from Catastrophes
Guests: Michael Useem and Bruce Waltuck

How can we prepare for risks that range from extreme weather to financial crises to pandemics and terrorism? In an uncertain world it helps to know how to prepare, mitigate and respond. Michael Useem is William and Jacalyn Egan Professor of Management and Director of theCenter for Leadership and Change Management at the Wharton School of the University of Pennsylvania. He also is editor of the Wharton Leadership Digest. His most recent book, which he co-authored with Howard Kunreuther, is Learning from Catastrophes, Strategies for Reaction and Response. . Bruce Waltuck worked 26 years for the U.S. Department of Labor where he co-created the Department's Award-winning Employee Involvement and Quality Improvement system (EIQI) and was a principal negotiator of the USDOL's 1991 collective bargaining agreement, the first fully consensus-negotiated labor agreement in the federal government. He created the model for the Department of Labor's public-private partnership with the health care industry. Bruce has written numerous articles for journals including Quality Digest, and book chapters. He has lectured and presented to more than 15,000 people throughout the United States, and Canada. In 1993 Bruce delivered a series of 22 lectures on quality improvement in Brazil, for the U.S. Information Agency. He has worked with organizations in Southeast Asia on strategic planning, data collection, and quality improvement. He is a senior member of ASQ.

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