A Leap Into Uncertainty
No one would have guessed that courage would be the central job requirement in the application of complexity theory to the creation of better health care services.
A story from: HealthEast, Greenville, N.C.
A story by: David Hutchens
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Cascades Of Connection: The Case Of Charity Care
A powerful tale of an emerging relationship between a hospital and its community - developed by employees dedicated to building connections with area residents and given the freedom to do so.
A story from: Muhlenberg Regional Medical Center, Plainfield, NJ.
A story by: Birute Regine and Roger Lewin
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Do What You Can, With What You Have, Where You Are
Hospital acquired infections are a serious and growing threat to patients. Read about the successful efforts of one hospital, VA Pittsburgh Healthcare System, to stem the tide of infections using a social change process called Positive Deviance. This process fosters engagement of staff at all levels and builds on what is working.
The authors of this story, one in a new series of Plexus publications called Deeper Learning, are the distinguished communications scholar Arvind Singhal, PhD, Samuel Shirley and Edna Holt Marston Professor, University of Texas El Paso, Karen Greiner, a PhD student at Ohio University, and Prucia Buscell, Plexus Publications Editor.
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Growing A Stroke Center Chunk By Chunk
Learn about the creation of a world class stroke program and how new connections, diversity, experimentation and the lack of an overall grand plan fostered self-organization and emergence.
A story from: Saint Luke's Hospital, Kansas City, MO.
A story by: Ken Baskin, Jeffrey Goldstein, and Curt Lindberg
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More We Than Me
Hospital acquired infections are a serious and growing threat to patients. Read about the successful efforts of one hospital, Albert Einstein Medical Center, to employ the Positive Deviance change process to reduce MRSA infections. This process fosters engagement and ownership by staff at all levels to create new solutions, build on old ones, and spread what is working throughout the organization. The author of this story, one in a new series of Plexus publications called Deeper Learning, is Prucia Buscell, Plexus Publications Editor.
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Trust is the Lubricant of Organizational Life
Read about how Henri Lipmanowicz thinks about leadership and complexity science. His approach to leadership and his understanding of life in organizations are illuminated by memorable stories from his successful career at Merck and his work as with Plexus Institute, where he serves as Chair of the Board. The author of this story, the first in a new series of Plexus publications called Deeper Learning, Arvind Singhal, PhD, is Samuel Shirley and Edna Holt Marston Professor, Department of Communications, University of Texas El Paso.
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"Which Nursing Home Would You Put Your Mother In?"
Research suggests that the highest quality care in a long-term care institution is most dependent on the quality of the relationships among nursing home staff members. Quality of care outcomes in a nursing home need open, free-flowing, and meaningful conversations that occur between and among staff members. If the staff believes that their work and presence
matters, that their voices are important and are heard, it usually translates into better care for
patients. The two scholars who have led the charge in studying quality-of-care outcomes in U.S. nursing homes, and who - for over a decade - have questioned the use of conventional
management practices to manage health care organizations, are Reuben McDaniel, Jr. of the McCombs School of Business, University of Texas, Austin, and Ruth Anderson of Duke University's School of Nursing.
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Edgeplace
Edgeplace.com is a site designed to acquaint healthcare leaders with complexity concepts and leadership principles, resources, and examples of the ideas in practice. Much of the content of Edgeplace.com is contained in the book Edgeware: Insights From Complexity Science for Health Care Leaders written by Brenda Zimmerman, Curt Lindberg and Paul Plsek. Copies of the book can be ordered by going to this website (be sure to scroll to the right to capture entire URL) thihttp://www.createspace.com/Customer/EStore.do;jsessionid=D1F57B1F5BCF684878B9A424F16A1F7F.cspworker01?id=3335814
Volume discounts and orders by bookstores can be secured by contacting Curt Lindberg at Curt@PlexusInstitute.org.
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MRSA Issue of emerging
Every year, two million patients acquire infections while being treated in US hospitals, and a growing number of the infection-causing microbes are resistant to antibiotics. In this special issue of emerging read about MRSA, the cause of 126,000 hospitalizations and thousands of deaths every year, and what a pioneering group of hospitals is doing, using the social change process Positive Deviance, to prevent the spread of MRSA.
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On the Edge: Nursing in the Age of Complexity
This book, the first to address complexity science and nursing, is a product of the Plexus Institute science and nursing communities. It addresses the broad implications of the science for nursing practice, research, policy making and leadership.
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Trust is the Lubricant of Organizational Life
Learn how Henri Lipmanowicz thinks about leadership and complexity science. His approach to leadership and his understanding of organizations are illuminated in stories from his career at Merck and his work with Plexus Institute, where he is Board Chair. Communications Scholar Arvind Singhal, PhD, Samuel Shirley and Edna Holt Marston Professor, Department of Communications, University of Texas El Paso, is the eauthor.
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